Job Description-Laboratory Quality

  • Takes over as the effective functioning of the quality management system at the Institute.
  • Organizes and scrutinizes internal audit as per the schedule as well as the surprise audits to check any discrepancies in the quality management system and testing procedures in view of the feedback from the patients/customers, external audits, quality checks, etc.
  • To ensure smooth conduction of NABL audit and to coordinate with accreditation bodies for all assessments related work and activities. ( for other external audits & accreditation activities in the hospital there exists Quality wing comprising quality head and team )
  • To prepare and maintain Quality Manual.
  • To ensure proper document control of various documents used in laboratory.
  • To conduct internal audit of various departments and make the internal audit report and ensure the closure of the non conformances in the stipulated time.
  • To conduct Management Review Meeting, records Minutes of Meeting, prepare a report and ensure closure of all open items.
  • To impart training on ISO 15189:2012 standards.
  • To address and work towards resolution of complaints.
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