Job Description Position: Assistant Manager Operations

  • Position: Assistant Manager Operations
  • Reporting Officer: Deputy Medical Superintendent
  1. Responsible for operational management of designated areas.
  2. To interact with other departments for smooth functioning.
  3. To demonstrate judgment and self-sufficiency in effective problem solving while serving as the administrative and operational resource for the hospital.
  4. To communicate pertinent information (verbal) in a timely manner to hospital administration and department leadership.
  5. To impart & schedule training to all new joining.
  6. To make roaster of staff posted in designated dept.
  7. To prepare the MIS/QI reports on daily/monthly/yearly basis.
  8. To update the OPD schedule as required and make the necessary changes of display board.
  9. To coordinate with consultants for their requirement, if any.
  10. To make the necessary changes in the reports according to doctors like timings, consultation charges, degrees etc.
  11. To make indent for designated dept.
  12. To keep record of inventory.
  13. To maintain the record of feedback forms by patients and send to Feedback department on daily/monthly basis.
  14. To allot room for consultation according to the time slots of doctors.
  15. To check bed status & bed management.
  16. Making monthly census of the area major events and problem escalated to higher authorities.
  17. Taking daily rounds and observations of all routine activities of assigned dept.
  18. To make daily census report.
  19. Handling of all patient grievances & complaints of respective areas.
  20. To ensure that the department and its outlying units functions effectively at all time.


  1. Proper implementation of policies to ensure good intra-departmental coordination.
  2. To work for quality implementation of ISO/NABH/other Quality standards as required in respective areas.
  3. To ensure less waiting time for private patients.
  4. Any additional responsibility given by HOD / Management
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